When Heather joined the Berson–Sokol Agency, Inc. in August 2010, she brought with her a 10 year history of providing administrative support. Heather graduated from Ursuline College with a degree in Early Childhood Education. Not only is Heather our receptionist but also a friendly voice who answers your phone call. Her beautiful smile and genuine personality enriches everyone who gets a chance to meet her. She takes pride in providing the best possible service as she answers your questions and directs your calls to the correct department. Heather and her husband gave birth to their first child in December of 2012.